We do our best to make our clients happy and go the extra mile to make their moves swift, safe and secure. Here's what some of our satisfied clients have to say |
Beth & Roy Lubetkin
A slightly belated thank you to the team at Allen and Coles for making our move last month from Falmouth to Cape Elizabeth go so smoothly. The entire crew of Billy, Louie, Bruce, Phil and Bob and was most helpful and we enjoyed working with them. Please pass on our thanks to them as well. We’ll be sure to recommend Allen and Coles to others and would be happy to act as a reference for you at any time.
- Beth & Roy Lubetkin
Casco Bay Mortgage
I want to personally thank you for the way you dealt with our mutual clients. When our clients asked us to recommend a moving company, I thought long and hard before making a recommendation. I am always hesitant to provide referrals because my reputation could be negatively impacted if the job goes bad. I had always heard great things about you and your company, Therefore, I took the chance and recommended you.
I was sleepless about the referral when our clients told us afterwards that they had a $25,000.00 piano and many extremely valuable assets. Furthermore, they were the most detail oriented borrowers I had ever dealt with, Ever!
I am so impressed by the quality service you provided. Driving all the way to Ellsworth to provide an estimate and personally verifying each step of the move meant the world to me and our clients. I just got off the phone with them and they raved about the move. They are very difficult people to please and they were raving about everyone on your crew. It turns out she used to manage a moving company in Mount Dessert Island, Maine. Obviously, she would know what goes into doing a great move.
She mentioned that "although the crew had a few tattoos" she found them to be extremely respectful, hardworking, and knowledgeable.
I don't make referrals unless I believe in someone and I certainly won't write recommendation letters unless someone exceeds the expectations of our clients.
Please feel free to use me as a reference at any time. You made me look great in the eyes of our client. Please thank your staff for us as well.
- Bryan G. Moore
Kindred Pharmacy Services
I would like to take this opportunity to express our appreciation for a job very well done. With your efficient planning and your enthusiasm to successfully complete the move, it was done in as timely and efficient a manner as possible.
As a long-term care pharmacy serving 3,000 residents, from Bangor to York, we are open 7 days a week. We closed at 6 |30pm on a Friday, and with your hard work throughout the night, we were able to open at 8 |00am on Saturday, without any interruptions in our service to our residents. Your crew was efficient and courteous, as well as careful with our equipment.
Again, thank you and your crew for making our move as successful as it could be.
- Stephen R. Thompson, Facilities Coordinator
Gulf of Maine Research Institute
I'm writing to thank you for your careful and thorough move last week.
Moving a group of scientists is a devilish task, given the implications of losing or breaking instruments or data files. So far as we know everything got to the right office or lab, intact and whole.
We also appreciated the diligence and patience your team showed while reassembling our used furniture. Seeing your guys sill hard at it during dinnertime made an impression on all of us.
As you know all too well, moving can be stressful. You and your team made it easy for us!
- Donald W. Perkins, President
Thank you for our recent move from Vermont to Augusta, Maine. Some people say Customer Service is dead, but you and your crews are testament that customer service is alive and well at Allen and Coles.
First, I have to give your credit for being aggressive and not push with wanting to bid on our move. It was your savvy knowledge that picked up on our move to Maine and reached out to me. Naturally, we were approached by other movers in both Vermont and Maine, but your price was fair and you took the time to explain every line item in the invoice. It made us secure knowing that your price was as quoted and there were no surprises.
Secondly, our recent snowy weather posed some challenges for your move in and move out crews. Both crews took it all in stride and the packing, moving and unloading was professional and smooth.
I would certainly use Allen and Coles Moving again in the future. Please be sure to pass this letter on to everyone who was involved in our move.
- Curtis Picard
Peter & Heidi Call
I wanted to write a note of thanks for all your hard work and that of your assistant Carol. Your entire office was so accommodating with our cross-country move to Montana from Maine that I would not hesitate to use your company again if the need arose.
I really appreciate that fact that you and Carol worked so hard in getting our credit card credited the difference after the move as it was substantial and definitely came in handy!
The professionalism and comfort I had with your organization can not be duplicated!
Thanks again and I will be in touch if I decide to move back to Maine!
- Peter & Heidi Call