One bad move can lead to disastrous levels of damage and loss to your property. You spent a lifetime acquiring your household belongings, so it makes sense to spend a little time asking some important questions when hiring residential movers in Massachusetts.

Whether you’re moving locally or long-distance, asking these seven questions will help ensure that you hire the best team for the job!

1. How much experience do you have in the relocation industry?

New moving companies can provide quality service if they have the resources and training, but you’re taking a gamble when hiring one because you don’t have any proof of their competence. On the other hand, a seasoned mover will have a demonstrative ability to provide reliable service, and with many years of experience under their belt, they are more likely to meet unforeseen obstacles smoothly.

2. Can you tell me a little about your moving capabilities?

Not all moving companies offer the same services. To make sure that you’re getting a solution that’s right for you, ask your prospect moving company about their relocation abilities. You can also inquire about their moving fleet and equipment, storage facilities, and specialized moving services.

3. What are some of your accolades and affiliations?

A reliable mover that has been around for a while might belong to professional moving associations, receive customer service awards, or obtain accreditation with the Better Business Bureau. These provide greater confidence in your decision because you know that you’re working with a professional company that’s highly regarded.

4. Can I see some feedback from your previous customers?

If your prospect moving company looks good so far, then they should not have any trouble providing you with customer reviews or testimonials. In the off chance that they don’t have anything to show, you can do a quick search for Online reviews.

5. What steps will you take to protect my property?

Professional movers don’t cut corners when protecting the property of their customers, so this question should be easy to answer. Although the process depends on the scope of your move, most will provide professional packing using quality materials, furniture padding, and protection of your floors and doorways.

6. What will you do if some of my property becomes damaged during the move?

Accidents can happen, even when you are working with a dependable moving company. However, an honest mover will have a policy that handles these matters to the satisfaction of their customers. Your provider might offer multiple protection plans, including Released Value Protection and Full Value Protection. Get clear about the differences between their protection options to find the best one for you.

7. Can you explain your pricing policies?

An established mover will be able to provide an accurate cost estimate and explain how this estimate was calculated. For example, local moves are often calculated based on an hourly rate while long-distance moves are based on the weight of the shipment. You might also pay extra for specialized packing and storage services.

Whether you’re hiring local or long-distance movers in Massachusetts, you deserve an experience that is as safe and hassle-free as possible. For more information about hiring reliable movers or the relocation process, contact us at Allen and Coles Moving Systems.